1 Introduction
Kawad4d ("we", "platform") respects the privacy of every individual who visits and uses our platform at kawad4d.ws. This Privacy Policy ("Policy") describes how kawad4d collects, processes, stores, uses, and protects your personal information whenever you interact with the kawad4d platform in any capacity.
This document is drafted to meet high data protection standards and to ensure that you, as a kawad4d user, fully understand your rights regarding personal data. This Policy applies to all kawad4d users, including unregistered visitors, registered members, and former members whose accounts have been terminated.
Your Consent: By using the kawad4d platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the kawad4d platform.
If you have any questions regarding this Privacy Policy or how kawad4d handles your data, please contact our data protection team at privacy@kawad4d.ws. We are committed to responding to all enquiries within 3 business days.
2 Personal Information We Collect
Kawad4d only collects information necessary for legitimate purposes in delivering our services. Below are the categories of information we may collect:
| Data Category |
Example Information |
How We Collect |
| Identity Information |
Full name, date of birth, Malaysian IC/passport number |
Registration form, KYC |
| Contact Information |
Email address, Malaysian mobile number, residential address |
Kawad4d account registration |
| Financial Information |
Bank account/e-wallet name, account number (encrypted), transaction records in RM |
Deposit & withdrawal process |
| Usage Data |
Game history, betting activity, game preferences |
Kawad4d platform usage |
| Technical Data |
IP address, device type, browser, operating system, time zone |
Automatically during use |
| Communication Data |
Live chat records, support enquiries, feedback |
Interactions with kawad4d support |
Sensitive Information: kawad4d does not collect or process sensitive information such as biometric data, health records, political affiliations, or religious beliefs without your explicit consent, unless required by law.
3 How kawad4d Uses Your Information
Kawad4d uses the personal information collected for the following purposes, all of which are necessary to deliver our services safely and effectively:
🎯
kawad4d Service Delivery
Processing account registrations, verifying user identities, handling deposits via DuitNow/Touch 'n Go/GrabPay/FPX, crediting winnings, and ensuring a seamless gaming experience.
🔒
Security & Fraud Prevention
Detecting and preventing fraudulent activity, money laundering, and misuse of the kawad4d platform. This includes monitoring transaction patterns and conducting periodic identity verification.
📊
kawad4d Platform Enhancement
Analysing usage patterns to improve interface design, game performance, and overall user experience. Data is used in aggregate and de-identified wherever possible.
📧
Communication & Support
Sends important account information, transaction notifications, kawad4d promotions (if you have opted in), and responses to your customer support enquiries.
⚖️
Legal Compliance
Fulfilling applicable legal and regulatory obligations, including mandatory KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
🎮
Responsible Gaming
Monitoring gameplay patterns to identify signs of problem gambling and offering timely interventions such as deposit limits, loss limits, or cool-off periods to users who need them.
4 Personal Information Sharing
Kawad4d does not sell, rent, or trade your personal information to any party. However, kawad4d may share your information in the following limited circumstances:
- Payment Service Providers: Data required to process your deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks) — only the minimum information necessary to complete the transaction.
- Game Providers: Game session information required to deliver gaming content from the Live Casino and slots providers partnered with kawad4d.
- Legal Authorities: Where required by a court order, regulatory authority directive, or applicable Malaysian law. kawad4d will notify you upon receiving such a request unless prohibited from doing so by law.
- Cloud Services & Infrastructure: Cloud service providers managing kawad4d's technical infrastructure, subject to strict confidentiality agreements.
Confidentiality Agreement: All third parties who receive kawad4d user data are required to sign a data processing agreement obligating them to protect your information to the same or higher standard as kawad4d.
5 Data Security at kawad4d
Kawad4d invests seriously in security infrastructure to keep your data protected. Key security measures we have implemented include:
- Data Encryption in Transit: SSL/TLS 256-bit encryption for all communications between your browser and kawad4d servers
- Data Encryption at Rest: Sensitive data such as financial information is encrypted in the database using AES-256
- Role-Based Access Control: kawad4d staff may only access data relevant to their specific job responsibilities
- Two-Factor Authentication: Available for all kawad4d accounts and mandatory for accounts with elevated access privileges
- 24/7 Security Monitoring: Continuously operating intrusion detection and anomaly monitoring system
- Regular Security Audits: Third-party penetration testing and security audits are conducted on a regular basis
- Incident Response Plan: Clear procedures for handling any potential data breach in a timely manner
Important Note: While kawad4d takes all reasonable measures to protect your data, no method of internet data transmission or electronic storage is 100% secure. You are also responsible for keeping your password and devices used to access kawad4d safe.
6 Data Retention & Deletion
Kawad4d retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by applicable Malaysian law.
| Data Type | Retention Period | Reason |
|---|
| Active account data | Throughout active account | Kawad4d service delivery |
| Financial transaction records | 7 years after transaction | Legal & tax requirements |
| Support communication logs | 3 years | Dispute resolution |
| Closed account data | 5 years after closure | Regulatory compliance |
| Analytics data (non-identifiable) | Unlimited (aggregated only) | Platform improvements |
| Security & audit logs | 2 years | Security investigation |
Once the retention period expires or upon your valid request, kawad4d will securely delete or anonymise your data within 30 days, unless there is a legal requirement to retain it for longer.
7 kawad4d User Rights
As a kawad4d user, you have the following rights regarding your personal data. You may exercise any of these rights by contacting us at privacy@kawad4d.ws:
①
Right to Access Data
Request a copy of all personal data kawad4d holds about you in a readable format.
②
Right to Amend Data
Request a correction to any inaccurate or incomplete personal information in your kawad4d account.
③
Right to Erasure
Request deletion of your personal data when it is no longer needed, subject to legal requirements.
④
Right to Object to Processing
Object to the processing of your data for specific purposes, such as kawad4d direct marketing.
⑤
Right to Data Portability
Request your data in a structured, machine-readable format for transfer to another platform.
⑥
Right to Withdraw Consent
Withdraw your consent for specific types of processing at any time without affecting your core kawad4d services.
Kawad4d will process your rights request within 30 calendar days from the date your request is received. For complex requests, we may extend this period by up to 60 days with prior notice to you.
8 Cookies & Tracking Technology
Kawad4d uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:
⚙️
Essential Cookies Required
Required for core kawad4d platform functions such as login, session verification, and account security. These cookies cannot be disabled without affecting kawad4d's functionality.
📊
Analytics Cookies Optional
Helps kawad4d understand how users interact with the platform — most visited pages, time spent, and navigation paths. Data is collected in aggregate and does not identify individual users.
🎯
Preference Cookies Optional
Saves your personal preferences such as interface language, theme, and last display settings on kawad4d so you don't have to reconfigure them every time you log in.
🔒
Security Cookies Required
Used to detect and prevent fraudulent activity, unauthorised access, and other security threats to your kawad4d account. Cannot be disabled.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the kawad4d platform. Note: kawad4d does not use third-party cookies for advertising purposes.
9 Children's Data Protection
Kawad4d strictly prohibits use of the platform by individuals under 18 years of age. kawad4d does not knowingly collect, process, or store the personal data of minors.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you believe a child has registered on kawad4d, please contact us at privacy@kawad4d.ws immediately.
Parents & Guardians: We strongly encourage parents and guardians to monitor their children's online activity and use parental control software to restrict access to adult platforms such as kawad4d.
10 Amendments to this Privacy Policy
Kawad4d reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or improvements to how we operate. All updates will be published on this page with a new effective date.
For material or significant amendments that affect how we use your data, kawad4d will:
- Displaying a prominent notice on the kawad4d homepage at least 14 days before changes take effect
- Sending notification emails to all registered kawad4d members
- Displays in-platform notifications on kawad4d when you log in
Your continued use of the kawad4d platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
11 Contact the kawad4d Privacy Team
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the kawad4d data protection team through the following channels:
Privacy Email
privacy@kawad4d.ws — Response within 3 business days
kawad4d Live Chat
Available 24/7 — for general privacy enquiries
General Support
support@kawad4d.ws — for account and service enquiries
This Privacy Policy is effective from 1 January 2026. Previous versions are archived by kawad4d and can be requested if needed for legal purposes.